Mall Hours
Monday - Saturday
10 AM - 9 PM
12 PM - 6 PM



Monday-Saturday: 10am-9pm

Sunday: 12pm-6pm

*Mall Doors open at 7:00am for mall walkers during regular mall hours.

About Us

Big Creek Crossing is conveniently located in Hays, Kansas on Vine Street and is the community's premier shopping destination. As Hays' only enclosed shopping center, Big Creek Crossing features numerous national retailers and locally owned shops. A place you and your family can shop over 15 shops and grab a bite to eat at one of our eateries. You'll also find a large selection of merchandise from our anchor stores including Gordmans, and JCPennys. Make the most of your shopping experience at Big Creek Crossing with plenty of free parking located directly around the mall and 5 entrances leading into the mall with 4 additional entrances leading into department stores.

Guest Services

We offer a variety of services and amenities to ensure you have an enjoyable shopping experience.

  • ATM - Five Points Bank

  • Children's Arcade

  • Dining Tables

  • Public Restrooms

  • Free Wi-Fi (Provided by Nex-Tech)

  • Lost and Found

  • Mall Gift Cards - More info

  • On duty maintenance staff or security

  • Seasonal Santa and Easter Photos

  • Wheelchairs - Available at South Entrance 

For mall gift cards, lost and found, or to speak to someone directly, please call 785-625-3314 or visit the Mall Management Office during regular office hours. Regular office hours are 9-5 Monday-Friday. The mall office is located inside the South mall entrance near public restrooms.